Privacy Policy

Who we are

Mian Jewelry Co., Ltd. ("Mian Jewelry", "we", "our" or "us") supplies jewelry products and custom jewelry services to wholesale buyers, retailers and brand customers.

Information we collect

When you contact us, submit an inquiry form or communicate with us through email, WhatsApp, Facebook or other business channels, we may collect:

• Your name, company name and business contact details.
• Your email address, phone number, WhatsApp account or social media contact.
• Inquiry details such as product category, quantity, materials, target timing and message content.
• Technical information such as page URL, browser/device information, basic logs and spam-prevention data.

How we use information

We use the information to respond to your inquiries, prepare quotations, discuss samples or orders, provide customer support, improve our website, prevent spam or abuse, and comply with applicable business and legal requirements.

Sharing and retention

We do not sell personal information. We may share necessary details with service providers that help us operate our website, email, customer communication, logistics or security, and only as needed for business operations. We keep inquiry and order-related information for as long as needed to manage business communication, records and legal obligations.

Cookies and analytics

Our website may use essential cookies, server logs and similar technologies to keep the site secure, measure basic performance and understand how visitors use the site. You can adjust cookie settings in your browser.

Your choices

You may ask us to update, correct or delete your business contact information, or to stop sending marketing communication. Some information may be retained where required for legal, security or legitimate business record purposes.

Contact us

For privacy questions or requests, contact us at ham@mianjewelry.com.